22 WC's Privacy Policy places the protection of your personal data above all else. By using this page, you confirm that you have read and agreed to this Privacy Policy.
1 Introduction
22 WC (referred to as "we", "us", or "the platform") is one of Bangladesh's most trusted online gaming and betting platforms. We believe that every member's personal data belongs to them, and protecting that data is our ethical responsibility.
This Privacy Policy explains what types of information 22 WC collects, why it is collected, how it is used, and the steps taken to protect your data. By using our website or mobile platform, you are considered to have accepted this Privacy Policy.
Our Privacy Policy is prepared in accordance with international data protection standards. The entire policy is written with Bangladeshi members in mind, so every member can understand it with ease.
This Privacy Policy is part of our Terms & Conditions to be read alongside this document. Together, both documents form the complete agreement between 22 WC and its members.
2 What Information We Collect
Under 22 WC's privacy policy, we only collect information that is necessary to provide you with the best possible service. Collecting unnecessary data goes against our principles.
Personal Identification Information
- Full name (as it appears on your national ID).
- Date of birth and age verification details.
- Mobile number and email address.
- Current address and district.
- National ID or passport number (for KYC verification).
Financial Information
- Mobile banking number (bKash, Nagad, Rocket, Upay).
- Transaction history and amounts.
- Deposit and withdrawal records.
Technical Information
- IP address and device information.
- Browser type and operating system.
- Session duration and page visit data.
- Cookies and local storage data.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account Registration & KYC Verification | 5 years after account closure |
| Financial Information | Transaction Processing & Audit | 7 years after account closure |
| Technical Information | Security & Fraud Prevention | Up to 2 years |
| Contact Information | Customer Support | 3 years after last contact |
3 How Your Information Is Used
The core principle of 22 WC's Privacy Policy is that collected information will only be used for its stated purpose. We never sell your data to third parties for commercial gain.
- Account Management: Your information is used for registration, login, and profile updates.
- Identity Verification: Your information is used to verify your age and identity during the KYC process.
- Transaction Processing: Your financial information is used to securely process deposits and withdrawals.
- Customer Support: The information we collect helps us resolve your issues quickly and efficiently.
- Fraud Prevention: Technical data is analyzed to detect suspicious activity.
- Personalised Experience: Your data is used to recommend games and offers tailored to your preferences.
- Legal Compliance: Information is retained as required to meet regulatory obligations.
If you no longer wish to receive promotional emails or SMS messages, contact our Help Center at any time. We will action your opt-out request within 48 hours.
4 Who Your Information Is Shared With
The most important aspect of 22 WC's privacy policy is this — your information is never shared with anyone unless there is an unavoidable reason to do so. Only limited data may be shared in the circumstances outlined below.
| Data Recipients | Reason | Data Type |
|---|---|---|
| Payment Processor | To process transactions | Financial Information Only |
| KYC Partner | To verify identity | Identity Document Information |
| Cybersecurity Firm | To prevent fraud | Technical Information |
| Law Enforcement Agencies | To comply with legal obligations | Applicable Data |
All third-party partners are required to uphold privacy standards equivalent to those of 22 WC. We share only the minimum necessary information with them.
5 Cookie Policy
Cookies are used on the 22 WC website to enhance your experience. Cookies are small text files stored in your browser that help remember your preferences and settings.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
- Performance Cookies: To measure site speed and performance.
- Functionality Cookies: To remember your language preferences and settings.
- Analytics Cookies: To analyse site usage patterns (anonymised).
You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
6 Data Security Measures
In line with 22 WC's Privacy Policy, we use industry-leading technology to protect your data. Our security framework is regularly updated and audited.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An OTP system to prevent unauthorized access to your account.
- Firewall Protection: Advanced firewalls are active to defend against cyberattacks.
- Regular Security Audits: An external security expert team conducts regular system audits.
- Data Backup: Your data is backed up in encrypted form on secure servers.
- Employee Security Training: All staff are trained to comply with data protection regulations.
Your Responsibilities: Never share your account password with anyone. 22 WC will never ask for your password by phone or SMS. If you receive any suspicious communication, please let us know immediately.
Your Data Rights
Right to Access Your Data
You may request to view all information we hold about you. We will provide complete details within 14 business days.
Right to Rectification
If any of your information is incorrect, you can request a correction. This can easily be done through the Help Center.
Right to Erasure
After account closure, you may request deletion of your data once the legally required retention period has ended.
Right to Object to Processing
You may object to the use of your data for specific purposes, particularly in the case of marketing communications.
Right to Data Portability
You may request a download of the data we hold about you in a machine-readable format.
8 Child Protection
22 WC's Privacy Policy takes child protection extremely seriously. Our platform is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
- Age verification at the point of registration is mandatory.
- Any data found to belong to a minor is immediately deleted and the associated account is closed.
- If you believe your child has registered on our platform, please contact us immediately.
9 Policy Updates & Contact
22 WC may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or SMS in advance. Continued use of the platform after such changes constitutes acceptance of the revised policy.
Contact Us
- Email: support@22wc.net
- Live Chat: Available 24/7 (when logged in)
- Help Center: Answers to All Common Questions
This Privacy Policy was last updated on January 1, 2026. Previous versions are no longer in effect.
What Sets 22 WC's Privacy Policy Apart
Our commitment to protecting your data goes beyond words — it shows in everything we do.
Maximum Encryption
Every transaction and piece of data is fully protected with 256-bit SSL encryption. No third party can access your information.
No Data Sales
22 WC never sells your personal data. This is a core principle of our Privacy Policy and one we will never compromise on.
In Your Control
You have the full right to view, correct, or delete your data at any time. Submit a request through the Help Centre whenever you need.
Transparency in Bengali
The entire Privacy Policy is written in plain language — no complicated legal jargon. What you read is exactly what we follow.
Quick Response
We respond to all data-related requests within a maximum of 14 business days. For urgent matters, we aim to respond within 24 hours.
Regular Audits
A full data protection audit is conducted annually by external security specialists, with the findings made publicly available.
Your Information Secured, play with complete peace of mind
Now that you know 22 WC's Privacy Policy, open an account with confidence and enjoy a secure gaming experience.