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Visit Help CenterAt 22 WC, we believe responsible gaming is more than a policy — it's our commitment to every member. Your mental well-being and family life always come first.
1 What is responsible gaming?
Responsible gaming means treating gaming or betting as a form of entertainment — not a source of income or a way to solve problems. At 22 WC, we always say: play for the fun of it, and only within your means.
Online gaming is growing fast in Bangladesh. Many people enjoy cricket betting, casino games, or slots in their leisure time — and that's perfectly normal. But there comes a point where entertainment becomes habit, and habit can turn into addiction. Recognizing that line is the first step toward responsible gaming.
Responsible gaming at 22 WC is built on three core pillars: Awareness, Control and Support. We want every member to understand how much they're playing, why they're playing, and when it's time to stop.
Gaming becomes a problem when it starts to negatively affect your family, work, health, or finances. We encourage every 22 WC member — look after yourself, and seek help when you need it. There's no shame in that.
Keep in mind: Responsible gaming isn't just about setting limits — it's a form of self-care. 22 WC is always by your side.
2 Set Safe Limits
The most effective way to game responsibly is to set your own limits from the start. 22 WC gives you the tools to define various types of limits so you always stay in control.
| Limit Type | Description | Active Period | Status |
|---|---|---|---|
| Daily Deposit Limit | Maximum daily deposit amount in BDT | Instant | Available |
| Weekly Betting Limit | Total amount you'll wager per week | 24 Hours | Available |
| Monthly Loss Limit | Maximum amount you're willing to lose per month | 48 Hours | Available |
| Session Time Limit | How long you'll play in a single session | Instant | Available |
| Cooling-Off Period | Take a break for specific days or weeks | Instant | Available |
The Golden Rules of Setting Limits
- Only play with money you can afford to lose without it affecting your daily life.
- Keep your entertainment budget separate — never bet money meant for rent, food, or your children's education.
- Don't chase your losses by placing bigger bets to win back what you've lost — it's the biggest trap of all.
- After a win, cash out a portion rather than putting it all back on the line.
- Never place bets when you're drunk or under emotional stress.
3 Recognize the Signs of Addiction
Gaming addiction doesn't happen overnight — it builds gradually. That's why recognizing the early signs is so important. As part of 22 WC's responsible gaming commitment, we want you to stay alert when you notice these signs in yourself or someone you care about.
- Losing Track of Time — Hours can pass without you even noticing.
- Gradually Increasing Stakes — You no longer feel the same thrill you once did, even with higher stakes.
- Chasing Losses — Telling yourself "just one more time" and keep playing anyway.
- Hiding from Family & Friends — Hiding how much you play or how much you've lost.
- Neglecting Work or Studies — Neglecting your responsibilities because of gaming.
- Gambling on Borrowed Money — Borrowing money or taking loans to place bets.
- Restlessness When Unable to Play — You feel irritable or unable to focus when you're not gaming.
- Escaping Problems Through Gaming — Turning to gaming to escape stress or loneliness.
If you identify with three or more of the above signs, don't wait — contact 22 WC's support center Contact us.
Self-Assessment Questionnaire
Be honest with yourself — that's the first step toward responsible gaming
Do you often spend more time or money on gaming than you planned?
Are you spending less time with family or friends because of gaming?
Do you keep coming back to try to win back money you've lost?
Have you borrowed money or taken out a loan to cover your gaming expenses?
Has gaming ever caused arguments or tension with your family?
Have you tried to stop gaming but couldn't?
Do you turn to gaming to escape stress, depression, or loneliness?
5 Self-Exclusion
Self-exclusion is the most powerful responsible gaming tool at 22 WC. Use it to temporarily or permanently block access to your account for a set period of your choosing.
Contact Support
Request self-exclusion via live chat or email. Our support team is available 24/7.
Choose a Duration
1 week, 1 month, 3 months, 6 months, or permanent — choose what works for you.
Takes Effect Immediately
Your account will be locked immediately upon request. No delays.
Funds Stay Safe
Your balance remains safe during self-exclusion and can be withdrawn once the period ends.
Reactivate
Account reactivation can only be requested after the set period has ended — not before.
6 Special Guidelines for Parents
22 WC is strictly for users aged 18 and above. Keeping minors away from gaming is an essential part of our responsible gaming policy. As a parent, your role in this is crucial.
- Install parental control software on your devices to prevent children from accessing gaming sites.
- Keep your account login credentials out of reach of your children.
- Have open, honest conversations with your children about online gaming.
- Monitor how much time your child spends on devices and what they're doing.
- If you suspect your child has created an account on 22 WC, contact us immediately. We will take action right away.
Parents should keep in mind: Any account on 22 WC belonging to someone under 18 is a direct violation of our policy. If such an account is identified, we will close it immediately.
7 Where to Find Help
Overcoming gaming addiction on your own can be difficult. But seeking help is not a sign of weakness — it takes courage. As part of 22 WC's commitment to responsible gaming, we're here to guide you toward the right support.
- 22 WC Help Center: Our trained support team is available 24/7 on live chat and ready to listen.
- Family & Friends: Let someone you trust know what you're going through — a little support can go a long way.
- Mental Health Counsellor: Consider speaking with a professional counselor. Cognitive Behavioral Therapy (CBT) is highly effective for gaming addiction and is available in Bangladesh.
- Self-Help Groups: Share your experiences with others going through the same thing — it helps reduce the feeling of isolation.
- National Mental Health Helpline: Mental health support services are available in Bangladesh, including Kaan Pete Roi (01779-554391).
Remember — seeking help at 22 WC will have no negative impact on your account or any of your benefits. We're here for you.
22 WC Responsible Gaming Safeguards
We back our words with technology and policy to ensure your safety.
Personal Limit Controls
Set your own deposit, wagering, loss, and session time limits — and update them whenever you need to.
Reality Check Reminder
You'll receive regular reminders showing how long you've been playing and how much you've spent.
Self-Exclusion
Lock your account instantly — for anywhere from 1 week to permanently.
View Spending History
Your full gaming history and financial transactions are always available for you to review, clearly and at any time.
Age Verification
A strict age verification process at registration ensures that only adults can access the platform.
24/7 Support
Whenever you need help, our trained support team is available via live chat and email.
FAQ
Answers to the most frequently asked questions about responsible gaming.
Enjoy the fun, Stick to Your Limits
Join 22 WC and enjoy a safe, responsible gaming experience. We're always here for you.